Our Consulting services constitute the core of our service offering. For us, the direct and smooth transfer of our know-how represents the basis for the creation of a long-term business relationship with our customers.

On the basis of well-founded expertise and the many years of experience in the fields of systems management and software development, generic.de's consulting team is able to provide help to customers from the outset during the selection and introduction of suitable IT and system management solutions up to their successful implementation.

We offer professional and qualified advice in two areas: traditional IT consulting and specialized systems management consulting.

IT Consulting

• Business Process Analysis
• Modeling of business processes with modern software systems
• Selection between custom and packaged software systems
• Technology selection
• Planning, development, and implementation of tailored applications
• Planning, implementation and integration of packaged software solutions

Systems Management Consulting

• IT infrastructure analysis
• Modelling of IT processes with NetIQ's AppManager Suite
• Planning, implementation and integration of NetIQ's AppManager Suite
• Customizing und further development of existing NetIQ AppManager environments
• Design of monitoring and high-availability concepts
• Special expertise with the NetIQ Response Time for Windows (WRT)
• Implementation of AppManager AddOns ( QDB Addon, QDB Documentation, AM-Troubleshooter)